U
User
I cancelled my plan but you are still taking money off my card. You need to refund this right away.
S
Shirish K
marked this post as
in progress
S
Shirish K
Hi we are checking the issue as to why you are being billed twice. Will get back to you with update.
If you want to cancel the subscription on web you can cancel it by going to Settings -> Plan & Billing Section. -> Manage Subscription (This opens your Stripe billing portal that allows you to manage subscription or cancel it)
U
User
I am being billed twice a month
U
User
i want to cancel my subscription