Subject: Request for cancellation of subscription and refund Dear customer care team, I am writing to you to carefully request the immediate cancellation of my subscription, as the service did not meet my expectations and caused me great disappointment. In addition, I have noticed that a new charge for the monthly payment was made without my authorization, a situation that seems inadequate to me and that I want to resolve as soon as possible. Therefore, I request the following: The definitive cancellation of my subscription. The refund of the last payment made. I thank you for your prompt attention and look forward to a favorable solution. Sincerely, Enrique Herrara Fierra herfi6803@gmail.com