Madame, sir, I would like to contact you regarding my DesignSense AI subscription, which I expressly cancelled in April 2025. Despite this confirmed cancellation, I am stunned to see that withdrawals continue to be made from my bank account without authorization. I am formally asking you to: The immediate end of any future withdrawals from my account. Full reimbursement of amounts taken unduly since April 2025, for a total of 191.88 €, within 7 working days. In the absence of a response within 48 hours and rapid regularization, I will be forced to report this abusive practice to my bank, to the consumer protection authority, and to initiate the necessary proceedings. I remain at your disposal for any additional justification and ask you to kindly acknowledge receipt of this message by return. regards
